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Shipping and Returns 

Shipping and Fees

Free shipping is only within the Lower 48 states and does not apply to certain products. Trimleaf reserves the right to change shipping prices and is subject to change without prior notice.

In very rare cases, international fees may sometimes be charged depending on the customer's credit card and issuer. Trimleaf is not liable for these charges. Please contact your bank prior to purchasing.

Order Confirmation:

Immediately after placing an order online, you will receive an email confirming the details of your order.

Should the item purchased be unavailable, not in stock or have a longer than usual lead time, a member of our team will reach out via phone or e-mail to find a probable solution.

Order Shipment and Tracking

A tracking number will be emailed as soon as your order has been fulfilled and dispatched to the appropriate carrier.

Delivery updates and any delays will be communicated via email but you can also track your order with the tracking number at http://track.trimleaf.com/

If you did not receive tracking information from us within a reasonable amount of time from the date of your order, feel free to follow up with us by Contacting Us

Damaged Shipment:

Please inspect the packaging of your item(s) upon arrival and make note of it when signing for delivery.  If your item(s) arrived damaged, please send photos to info@trimleaf.com where we will review and file a claim for it.

Cancellations & Refunds:

Order cancellations must be received within 24 hours of placing an order.  If your order has shipped, you (the buyer) will also be responsible for the return shipping charges. 

Trimleaf reserves the right to cancel and refund any orders deemed fraudulent without prior notice.

Returns:

Due to our growing range of products, we respect and tailor to the return policies of all our manufacturers. All products returned to us must be accompanied by a valid Return Merchandise Authorization (RMA) number issued by Trimleaf.

Each return is subject to a minimum 20% restocking fee where return shipping is the responsibility of the buyer.

You may request a RMA by Contacting Us.

All returned products must be 100% complete in original packaging and in resalable condition, with all packaging, manuals, warranty cards and other accessories and documentation included.

Please see the table below for reference:

Brand Warranty Returns
Amare Technologies 5 Years All Sales Final. No Returns.
Black Dog LED 5 Years 90 day return to Black Dog LED LLC. Must be "as new" condition.
BloomBoss LED 1 Year/3 Years 30 day return to BloomBoss. Must be "as new" condition.
California Lightworks 3 Years 90 day return to California Lightworks. Must be "as new" condition.
CenturionPro Solutions 10 Years All Sales Final. No Returns.
Cirrus LED Systems 5 Years 90 day return to Cirrus LED Systems. Must be "as new" condition.
Dealzer Lifetime All Sales Final. No Returns.
DL Wholesale 1 Year
All Sales Final. No Returns.
Extract Craft 1 Year
All Sales Final. No Returns.
EZTrim 1 Year All Sales Final. No Returns.
G8LED 2 Years 90 day return to Dorm Grow. Must be "as new" condition.
High Tech 1 Year
All Sales Final. No Returns.
Johnson Grow Lights 3 Years 30 day return to Horticulture Light Group. Must be "as new" condition.
Kind LED 3 Years 90 day return to Kind LED. Must be "as new" condition.
MasterPress 1 Year All Sales Final. No Returns.
NextLight LED 5 Years 30 day return to NextLight. Must be "as new" condition.
NugSmasher Limited Lifetime All Sales Final. No Returns.
Pure Pressure 1 Year All Sales Final. No Returns.
Rosinbomb 1 Year Electonic/5 Year Structural All Sales Final. No Returns.
Rosin Tech Products 1 Year All Sales Final. No Returns.
Sasquash Limited Lifetime All Sales Final. No Returns.
Secret Jardin 1 Year All Sales Final. No Returns.
Simply Rosin 1 Year All Sales Final. No Returns.
SHO Industries Depends on model All Sales Final. No Returns.
SuperCloset 3 Years 30 day return to SuperCloset. Must be "as new" condition
Tom's Tumble Trimmer 1 Year All Sales Final. No Returns.
TrimBag 30 Days All Sales Final. No Returns.
Triminator 2 Years All Sales Final. No Returns.
Trimpal 1 Year All Sales Final. No Returns.
Trimpro 1 Year All Sales Final. No Returns.
Twister 3 Years 30 day return. Must be "as new" condition.
Zoom Technologies 1 Year All Sales Final. No Returns.