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Programs & Policies
Transporting your harvest has now become easier thanks to the (AWOL) All Weather Odor Locking bags.
The Diver Duffle Bag has a sleek and premium design and offers water resistant construction with air tight zippers to ensure that odor is a thing of the past. No longer do you have to worry about unwanted smells in your car or house.
Equipped with a Velcro neoprene padded handle, this comfortable bag is easy to carry. It also has 2 side buckles and 2 top buckles ensuring a secure and stable transportation of goods.
In very rare cases, international fees may sometimes be charged depending on the customer's credit card and issuer. Trimleaf is not liable for these charges. Please contact your bank prior to purchasing.
Immediately after placing an order online, you will receive an email confirming the details of your order.
Should the item purchased be unavailable, not in stock or have a longer than usual lead time, a member of our team will reach out via phone or e-mail to find a probable solution.
A tracking number will be emailed as soon as your order has been fulfilled and dispatched to the appropriate carrier.
Delivery updates and any delays will be communicated via email but you can also track your order with the tracking number at http://track.trimleaf.com/
If you did not receive tracking information from us within a reasonable amount of time from the date of your order, feel free to follow up with us by Contacting Us
Trimleaf will be free from liabilities wherein the shipping carrier will be held responsible and an investigation will be opened by the carrier on a case by case basis. Trimleaf will NOT bear any responsibility from loss or theft of packages in which the shipping carrier will be liable for fault.
Please inspect the packaging of your item(s) upon arrival and make note of it when signing for delivery. If your item(s) arrived damaged, please send photos to info@trimleaf.com where we will review and file a claim for it.
Order cancellations must be received within 24 hours of placing an order. If your order has shipped, you (the buyer) will also be responsible for the return shipping charges.
Trimleaf reserves the right to cancel and refund any orders deemed fraudulent without prior notice.
Due to our growing range of products, we respect and tailor to the return policies of all our manufacturers. All products returned to us must be accompanied by a valid Return Merchandise Authorization (RMA) number issued by Trimleaf.
Each return is subject to a minimum 20% restocking fee where return shipping is the responsibility of the buyer.
You may request a RMA by Contacting Us.
All returned products must be 100% complete in original packaging and in resalable condition, with all packaging, manuals, warranty cards and other accessories and documentation included.
Please see the table below for reference:
Brand | Warranty | Returns |
---|---|---|
Amare Technologies | 5 Years | All Sales Final. No Returns. |
Black Dog LED | 5 Years | 90 day return to Black Dog LED LLC. Must be "as new" condition. |
Resinator | 1 Year | All Sales Final |
California Lightworks | 3 Years | 90 day return to California Lightworks. Must be "as new" condition. |
CenturionPro Solutions | 10 Years | All Sales Final. No Returns. |
Cirrus LED Systems | 5 Years | 90 day return to Cirrus LED Systems. Must be "as new" condition. |
Dulytek | 1 Year | All Sales Final. No Returns. |
DL Wholesale | 1 Year | All Sales Final. No Returns. |
Extract Craft | 1 Year | All Sales Final. No Returns. |
EZTrim | 1 Year | All Sales Final. No Returns. |
G8LED | 2 Years | 90 day return to Dorm Grow. Must be "as new" condition. |
High Tech | 1 Year | All Sales Final. No Returns. |
Johnson Grow Lights | 3 Years | 30 day return to Horticulture Light Group. Must be "as new" condition. |
Kind LED | 3 Years | 90 day return to Kind LED. Must be "as new" condition. |
MyPress | 1 Year | Lifetime Warranty |
NextLight LED | 5 Years | 30 day return to NextLight. Must be "as new" condition. |
NugSmasher | Limited Lifetime | All Sales Final. No Returns. |
Optic LED | 90 Day Full Warranty / 5 Year Limited | All Sales Final. No Returns. |
Pure Pressure | 1 Year | All Sales Final. No Returns. |
Rosinbomb | 1 Year Electonic/5 Year Structural | All Sales Final. No Returns. |
Rosin Tech Products | 1 Year | All Sales Final. No Returns. |
Sasquash | Limited Lifetime | All Sales Final. No Returns. |
Secret Jardin | 1 Year | All Sales Final. No Returns. |
Simply Rosin | 1 Year | All Sales Final. No Returns. |
Scynce LED | 5 Year Warranty | All Sales Final. No Returns. |
SuperCloset | 3 Years | 30 day return to SuperCloset. Must be "as new" condition |
Tom's Tumble Trimmer | 1 Year | All Sales Final. No Returns. |
TrimBag | 30 Days | All Sales Final. No Returns. |
Triminator | 2 Years | All Sales Final. No Returns. |
Tom's Tumble Trimmer | 1 Year | All Sales Final. No Returns. |
Trimpro | 1 Year | All Sales Final. No Returns. |
Twister | 3 Years | 30 day return. Must be "as new" condition. |
Zoom Technologies | 1 Year | All Sales Final. No Returns. |